Contact PicOnTap
Support for image editing, technical failures, and credit questions.
Contact
PicOnTap Team
Getting help
Describe the tool, the approximate time, and the error message. Do not send passwords, access tokens or private image links. Share image content with support only when you agree to the specific inspection.
A technical failure means no usable result was delivered. Its credit return follows the task's settlement status in the editor. An unsatisfactory but delivered result is a different situation. Requests for additional compensation need individual review; no automatic compensation or response time is promised here.
For a payment, subscription cancellation or refund request, include your order or subscription number, payment date and a description of the issue. See the usage and payment conditions. Credits are editing allowances, not cash; returning credits is not a cash refund.